Organizing your contacts into groups is key to managing your SMS campaigns effectively. Let’s walk through the process of adding a new group in Treply so you can streamline your contact management and target your messages better. 

Step 1: Access the ‘Groups’ Section 

Log-in to your Treply account. Once logged in, Select the ‘Groups’ page under the ‘Audience’ section. This section is your central hub for viewing and managing all your contacts and groups. 

Step 2: Click on ‘Add Group’ 

• Locate the ‘Add Group’ button: Click on ‘Add Group’ to open up the form where you’ll be setting up your new group. 
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Step 3: Enter Group Details 

• Name your group: Think of a clear and descriptive name for your new group. This name will help you easily identify and manage the group later on. 
• Add contacts manually: Select the contacts you would like to add to the group but you can also import contacts directly inside a group once it has been created.  
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Step 4: Save the Group 

• Finalize your group: Once you’re happy with the group’s name and the contacts you’ve added, go ahead and click ‘Save.’ Your new group is now ready for action! 

Step 5: Add Contacts to the Group 

• Select contacts: Now, choose which contacts you want to add to this group. You can pick them one by one, or select multiple contacts at once to save time. 
• Import contacts: If you have a list of contacts ready to go, you can import them directly into the group. This is especially handy when you’re working with a large number of contacts. 
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Conclusion 

And that’s it! You’ve just created a new group in Treply. Now you can easily target this group in your SMS campaigns or surveys, ensuring your messages reach the right audience. By organizing your contacts into groups, you’re making your marketing efforts more focused and effective. Happy messaging. 

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